WorkLink v2.7.4 is now available Follow
WorkLink is an AR platform that offers both real-time remote assistance and access to AR guided Work instructions in one application. These functions are available independently and can also be used in combination depending on the needs of the user.
The new version of the WorkLink app (v2.7.4) introduces "Local Work Instructions" - Using AR Work Instructions that are stored on the device locally without any network or connection to a CMS along with some bug fixes.
Introducing Local Work Instructions (beta):
Users can now use Work Instructions which are stored locally on the device (Offline Published Work Instructions and loaded on a device) without any network or connection to Scope AR CMS. Learn more about Local Work Instructions (beta).
Note: Please note that Remote Assistance calls are not available in this mode.
How to use Local Work Instructions:
- Offline Publishing - Once WorkLink Create Author has created Work instructions, Author can use "Offline Publish" from WorkLink Create drop-down menu to create .scope files (to be loaded on the device).
Learn more about Offline Publishing.
- Loading Work Instructions files on devices - Offline Published Work Instructions can be loaded on the user's device by following ways:
- Using Local Work Instructions: To use Local Work Instructions on a device,
- Launch the WorkLink app
- From the log-in screen, tap on "Advanced Settings"
- Tap on "Local Sign-In (Beta)" and save settings.
- Relaunch the app for settings to take effect.
- Enter your email and you can access Local Work Instructions.
Fixed an annotation bug on iOS devices:
During internal testing, we noticed an annotation bug while using iOS devices with different than standard aspect ratios. This bug affected annotation accuracy primarily and it has been resolved with this release.
2D annotations on older devices as a fallback to 3D annotations:
We are bringing one of the older features back to the WorkLink app. If you are using an older device (devices that do not support ARKit or ARCore), you can still add 2D annotations in the Remote Assistance call.
Please note that 2D annotations respect screen space (it sticks to the screen rather than the 3D space around you) and it is recommended to use a stationary device (on Dock and/or on a device stand) while using 2D annotations.
Please note that this is not a mandatory release. However, we highly recommend all users to upgrade to this version to use new features and functionality.
Please reach out to us at firstname.lastname@example.org if you have any questions or concerns.